You can be rest assured that after your order is placed, our 'behind the scenes' system is working hard to get your items to your front door as quickly & efficiently as possible. Upon shipment, you will receive an email confirmation as well as tracking details so that you can monitor the progress.
All orders will be shipped from our location in Manitowoc, WI. The majority of orders for jewelry are processed within 24 hours.
Orders for apparel and other personalized printed merchandise take around 2-3 days in production before they are shipped, as they are made to order.
USA- Please allow 2-5 working days
Canada- Please allow 5-7 working days
Australia- Please allow 7-14 working days
Europe- Please allow 7-14 working days
US RETURNS AND EXCHANGES
The Awareness Expo offers free exchanges and return shipping on all US orders however we do not issue refunds, only exchanges.
International, sale, and discounts on items that are 20% off or more are final sale; no refund or exchange.
If you need to return an item to us for an exchange, please contact us using the form or by phone at (920)-320-1703 within 30 days of your receiving the order.
Please note only items that have not been worn and show no visible sign of wear can be exchanged.