Return Policy

 

Ship back the item(s) you would like to return per the instructions given to you by our Customer Care Department. To process your return quicker, please include in your return package:

1. Completed the Return Form
2. Order number and/or a copy of the packing slip
3. “Return Authorization” number issued to you by your Customer Care Representative
4. Written reason for your return
5. All returned items must be in original condition, unused and with original tags and packaging.

We will reimburse the credit card you used to make your purchase for the price you originally paid for the returned item(s), less shipping. In most cases, the return credit will appear on your credit card statement in the next regular billing cycle. If the item(s) being returned was a gift, an online TheAwarenessExpo.com eGift Card will be issued in lieu of a refund.

---

Personalized or Custom Merchandise is non-refundable.

If you have questions about returns, please contact Customer Care at

(800) 249-0319.

Send Return Items To:
The Awareness Expo
Attn: Customer Care Team
P.O. Box 0184 Manitowoc, WI 54221-0184